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Home :: Privacy statement

COVID-19 Company Annoucement 

26.03.2020

We’re still open online and delivering but have temporarily closed our stores until further notice.
To order products for local delivery then please visit the appropriate webpage on our site or for all Euronics orders, e.g. Washing machine, cooker etc then please visit www.euronics.co.uk and follow the instructions.

Contact:
To discuss a potential purchase or receive advice on a previously purchased product we have supplied, then you can contact us by phone on 01539 733497 or 01524 34291 or alternatively email websales@robinsonselectric.co.uk

Delivery:
The safety of our colleagues and customers is always our top priority and are taking extra precautions as per the latest government advice. So 
to protect you and our colleaguesas of 26.03.2020 we have taken the decision to deliver to your doorstep only. We can offer installation advice over the telephone but willl not be entering into customers homes.

Privacy statement

Use of personal information:

We respect the privacy of every individual who visit our website and shops.
We have developed this policy because we want you to feel confident about the privacy and security of your personal information.

In order to provide the services to you we need to collect and process personal information about you, such as address, telephone numbers and email address. These details are held for an indefinite period of time.
Details may be shared with third parties for the registration of extended warranty information only and where email addresses are held, these may be used for marketing and contact purposes by Robinsons Electric only.

 

Your rights to your personal data:

Robinsons Electric complies with the GDPR 2018 in the United Kingdom and takes all reasonable care to prevent any unauthorised access to your personal data. If you want to know exactly what personal information we hold about you, we will provide you with this information. If any information held is inaccurate, we will make the necessary amendments and confirm to you that these have been made. Under the terms of the GDPR please write to: Data Manager, Robinsons Electric, Unit 606 Alston House, White Cross Industrial Estate, Lancaster, Lancs, LA1 4XQ. There may be an administration fee charged for this service.

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